Return Policy:

• No unauthorized returns will be accepted.
• Please call us or email us for a Return Goods Authorization (RGA) with further return instructions, prior to returning any items purchased through us.
• We will not accept any returns without an RGA.
• Items can be returned within 30 days from purchase date.
• All items must be returned in "Re-Saleable Condition."
• Customer is responsible for all shipping charges.
• Custom items/orders, special ordered items, made-to-order items, or any items of special finishes or sizes are not returnable or refundable.

Restocking Policy:

Many of the manufacturers we carry charge a thirty-five percent (35%) restocking fee, which applies to all returns, unless the items received were in error, damaged, or defective. Please call or email us with any questions you may have on returns.

Exception: A fifty percent (50%) restocking fee applies on all pull-out pantry systems and lazy susans and blind corner organizer units.

Defective or Damaged Products:

"Defective" or "Damaged" parts or items must be reported to our Customer Service Dept. within 7 days of receiving merchandise. Please call or email us for an RGA and return instructions. We will not accept any returns without an RGA. Defective or Damaged parts/items will be replaced by the manufacturer.

Return Credit/Refunds :

Please allow a minimum of 14 days for us to receive and process your return. We will credit the value of the product total, less the 35% restocking charge, excluding any delivery charges. Refunds will be given in the same form of payment. Adjustments to credit cards should appear within two billing cycles.

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